Implemented in partnership with Sabio Group, real-time translation solution can enable contact center agents from anywhere in the world to converse with customers in over 100 languages. Solution ...
Avaya’s ‘Virtual Operations Manager’ how human & AI can alter the way customer experience is managed at the contact centre ...
MacRae throws down gauntlet to competitors as Avaya prepares to leave Chapter 11 and list on the New York Stock Exchange Avaya's competitors have lost their biggest sales tactic, with the vendor set ...
Former Azlan boss Andrew Shepperd is to take over as UK boss of Avaya, with incumbent Lee Shorten moving on to "pursue other opportunities". Shepperd spent more than three years in charge at Azlan UK, ...
UC giant Avaya is filing for bankruptcy for the second time in six years, pointing in its filing to unsecured claims valued in millions from the likes of Verint Americas, Microsoft and solution ...
The first-of-a-kind system, owned and operated by carbon removal project developer Deep Sky, is validating Mission Zero ...
Leading Legal Expenses Insurance Provider Dials Up Digital Transformation with multi-year contact centre Sabio Partnership ...
Our annual Foundation Day celebrations marked our 200th birthday and recognised four honorary graduates for their contributions to society. Manchester celebrates three female scientists in top 100 UK ...
Phil Zammit, Vice President – APAC (including India, Japan, and Greater China), Avaya. NEW DELHI: Avaya considers India crucial to its talent acquisition strategy, and will continue to invest ...
The UK has pledged to reach "net zero" - where no additional planet-warming greenhouse gases are added to the atmosphere - by 2050. To achieve this, much more of our energy needs to come from ...
Learn about the different coasts of the UK and discover how they are changed by nature and humans. Tallest mountains in the UK Learn how different mountains are formed and discover where to find ...
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