Avaya’s ‘Virtual Operations Manager’ how human & AI can alter the way customer experience is managed at the contact centre ...

MacRae throws down gauntlet to competitors as Avaya prepares to leave Chapter 11 and list on the New York Stock Exchange Avaya's competitors have lost their biggest sales tactic, with the vendor set ...

Key Insights from the UK Customer Experience Decision-Makers' Guide 2024-25 Contact Centre Download - Sabio ContactBabel ...

Implemented in partnership with Sabio Group, real-time translation solution can enable contact center agents from anywhere in the world to converse with customers in over 100 languages. Solution ...

UC giant Avaya is filing for bankruptcy for the second time in six years, pointing in its filing to unsecured claims valued in millions from the likes of Verint Americas, Microsoft and solution ...

The first-of-a-kind system, owned and operated by carbon removal project developer Deep Sky, is validating Mission Zero ...

No, it does not. In the year ending September 2022, the UK received 72,027 asylum applications from main applicants only. This is double the number of applications in 2019. This is likely linked in ...

Phil Zammit, Vice President – APAC (including India, Japan, and Greater China), Avaya. NEW DELHI: Avaya considers India crucial to its talent acquisition strategy, and will continue to invest ...

The UK has pledged to reach "net zero" - where no additional planet-warming greenhouse gases are added to the atmosphere - by 2050. To achieve this, much more of our energy needs to come from ...

Learn about the different coasts of the UK and discover how they are changed by nature and humans. Tallest mountains in the UK Learn how different mountains are formed and discover where to find ...

The government has unveiled a package of measures to reduce the number of people coming to the UK. Home Secretary James Cleverly said the changes, which are due to take effect from next spring ...

Revolut was named in more complaints about fraud last year than any of the UK’s biggest banks or e-money services. The unidentified 26-year-old man fell to his death while creating social media ...