Millions of British households with smart meters are facing higher energy bills due to widespread technical problems, new ...

Britain have smart meters that are stuck in what is called "dumb mode," meaning they can no longer communicate with energy ...

The smart meters have been stuck in “dumb mode,” meaning they can’t send automatic readings to energy suppliers or provide ...

Millions of British Gas customers have been urged to be wary about suspicious calls and texts following a rise in reports of ...

British Gas customers could get up to £2,000 off their energy bills this winter. The Energy Support Fund has been reopened by ...

AN energy customer has been told the bizarre reason his smart meter won’t work. Hartesh Battu has been missing out on cheaper ...

The British Gas Energy Support Fund are now accepting new applications, with grants given to customers facing difficulties ...

Up to £2,000 per grant is available for credit and prepayment meter customers with the UK’s largest energy supplier, paving ...

Grants can be issued to people with energy debt between £50 - £2,000 on a prepayment meter or £250 - £2,000 on a credit ...

It forms part of the energy giant's "commitment" to helping people get back on top of their energy bills this winter.

A Dunfermline family have described their “absolute nightmare” after British Gas cut off their supply by mistake. Kelly Hynd and her family received a notification saying that they had been moved to a ...

Eligible applicants must live in England, Scotland or Wales and have an energy debt between £50 and £2,000 on a pre-payment ...