British Gas has told certain customers they could save hundreds of pounds through a special energy tariff. The special account is available for households who own electric vehicles (EV).
British Gas customers have contacted ITV News with customer service concerns as the company completes the move of 7.5 million accounts to a new billing system.
In order to apply for the Energy Support Fund you can head to British Gas Energy Trusts' online page here. In order to send in an application you must have an account set up beforehand.
British Gas concedes it posted Elaye’s bill to the wrong address - though it says it also sent bills online and via emails ... incorrect defaults on your account? Experian says the first ...