At his previous call center job, without an AI program, he answered at most 30 calls per eight-hour shift. Now, he gets through that many before lunchtime. He gets help from an AI “co-pilot,” an ...
You've heard of coworking. But what about co-warehousing? Read about the latest investment in turning old industrial space ...
A new 988 Suicide & Crisis Lifeline call center coming to Southern Nevada in six months will improve response times to calls ...
The AI King's call center technology uses advanced AI voice bots to engage with potential customers, qualify their interest, and facilitate appointments or live transfers to business owners. "At the ...
Just over one year ago, JPMorganChase hired the first employees to staff its new Baltimore Virtual Call Center – a team of ...