Discover the top five call center training software options. Compare features and find the best fit for your needs with our ...

Establishing any culture comes with challenges and setting up a customer experience culture is no exception. The challenges ...

A free customer service training workshop in collaboration with Chick-fil-A and the Southern Butler County Business Association will take place from 8 to 10 a.m. Nov. 12 at Discovery Church, 170 ...

There is only one brand that we can think of when we hear the promise, “We’ve got it all for you.” – and that is unmistakably SM. This unique brand proposition is the legacy of this retail giant - ...

PHOENIX-- ( BUSINESS WIRE )--In celebration of Customer Service Week, October 7-11, University of Phoenix is pleased to announce the launch of new career-focused skill pathways in customer service ...

The maker of stormwater and wastewater pipe products offers an online course to train new hires for remote customer service ...

Mostly AI's synthetic text tool can generate question-and-answer pairs, enabling enterprises to train smarter customer ...

SINGAPORE - UOB employees can transition into new roles within the bank under a new programme that was launched on Oct 11.

To get the most from generative AI, businesses must transform their workplace culture ...

DEL has opened a new customer centre in Witney, Oxfordshire. The company is the tail lift brand of Hiab and hopes to improve ...

All Division of Motor Vehicles locations in New Hampshire will be closed on Monday because of employee training, officials ...

More than a year after NSW Fair Trading began its investigation into Metricon, senior staff of the home builder have been ...