The Isle of Man Steam Packet Company (IoMSPC) has appointed a new leadership team in what it says will ‘guide the company ...

“We are excited to welcome Franck Beaumin as the new customer advocate,” said NJ Transit Board of Directors member Shanti ...

The NJ TRANSIT Board of Directors has announced Franck Beaumin as the agency’s customer advocate. Beaumin brings an ...

When done right, the only thing customers notice about call center outsourcing is faster service. Discover how to do it today ...

Big Outsource, a Philippine-based Business Process Outsourcing (BPO) company, is transforming customer engagement outsourcing ...

"We want our customer experience to be ... more time coaching and developing their team of sales consultants. Hence, the training and development focus has not been just on greater industry ...

Greenhouse ATS is an advanced recruiting platform with sourcing, tracking, and interview tools. Learn its features and ...

Vivek Chaand Sehgal, Co-founder and Chairman of Samvardhana Motherson Group, emphasised the company's commitment to ...

Learn how OpenAI Swarm simplifies AI agent development with its open-source framework, enhancing coordination and execution ...

The SaaS unicorn welcomes a new CMO, CRO, and CSO to build on its go-to-market strategy and growth in the industry CHICAGO, ...

PHOENIX--(BUSINESS WIRE)--In celebration of Customer Service Week, October 7-11, University of Phoenix is pleased to announce the launch of new career-focused skill pathways in customer service ...