Optus has been hit with a $12-million penalty after thousands of customers were unable to call triple zero during last year's unprecedented network outage.
Optus has apologised after the consumer watchdog took the telecom giant to court over allegations that 'vulnerable' customers were pressured into buying goods and services they didn't need and ...
Optus' treatment of disadvantaged customers has been branded as "unacceptable" by the Australian Competition and Consumer Commission (ACCC). The telco allegedly engaged in unconscionable conduct ...
The shift towards true social first campaigns isn’t just a trend—it’s a call to brands to approach platforms with authenticity and agility. Emotive’s work with Optus exemplifies how forward-thinking ...
Add articles to your saved list and come back to them any time. Telco giant Optus has apologised to customers after it was sued by Australia’s competition and consumer watchdog for allegedly ...
Her last role in Defence was as a satellite narrowband operator, and it was there she heard about a job opportunity at Optus. “I was really nervous, because I didn’t have formal qualifications ...