Digital transformation plans are driving economic growth in the MEA region, improving public service delivery, and enhancing ...

Sydney, October 10, 2024 – Integrated Research (IR) (ASX:IRI), the leading global provider of experience management solutions ...

The rapid rise of eCommerce and strong economic growth in emerging markets has driven massive growth in the global digital ...

To thrive in the world of digitalization, the financial sector must redefine customer experience (CX) and the role of UC&C ...

SYDNEY, October 02, 2018 – IR, the leading global provider of proactive experience management solutions for critical unified communications (UC), payments, contact centers and IT infrastructure, today ...

Remote or hybrid working models continue to grow and evolve for many global organizations. The flexibility of the modern workplace means that employees could be working from anywhere – at home, the ...

WASHINGTON, D.C., July 10, 2017 – IR, the leading global provider of experience management solutions for unified communications and contact centers, today announced that 64 Microsoft certified ...

Sydney, August 12, 2019 – IR, the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, has welcomed John Ruthven as Chief ...

Contact centres are responsible for delivering best-in-class brand experiences in every interaction. Operating in a dynamic “live” mode, they handle a continuous stream of digital and voice ...

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