Evri and Yodel are the worst parcel firms at helping their customers, while Amazon and DHL are the best performers, according to an Ofcom report. Although 78% of parcel recipients are satisfied ...
With 44% of Evri’s users encountering delivery problems, customer satisfaction is at an all-time low. Yodel’s performance has similarly lagged, prompting calls for industry reform. The situation ...
Evri and Yodel are the worst parcel firms at helping their customers, while Amazon and DHL are the best performers, according to an Ofcom report. Although 78 per cent of parcel recipients are ...