The best general managers know that excellent interpersonal, technical, and social-systemic skills are critical for ...

Bower, Joseph L., and Clark Gilbert. "How Managers' Everyday Decisions Create—or Destroy—Your Company's Strategy." Harvard Business Review 85, no. 2 (February 2007).

Business operations managers are the go-to people in a business ... operations and guiding work teams for projects. They also make strategic decisions about what customers are likely to buy ...