As you struggle and work hard to advance, you may be partly motivated by the hope of earning enough to purchase some shiny object. Maybe it’s a new BMW i7 with cashmere wool trim on the seats. Or a ...

The phrase “here there be dragons” is an aphorism that has come to define general fears of the unknown, based on an ancient cartographer’s annotation to maps reflecting the earliest explorations of ...

As of the third quarter of 2024, John Lewis has emerged as the most popular home and department store in the United Kingdom, garnering an impressive 77 percent positive opinion from the public. This ...

It should come as no surprise that many of America’s CEO’s attended top schools. Twenty-five of the Fortune 500 CEO’s earned degrees from Harvard. Eleven from Stanford. Eight from University of ...

Making broad assumptions is risky for founders and their teams when investor dollars and many hours of hard work are at stake. Relationships grounded in trust are a necessity. Good listening skills – ...

When will the recession hit? Late 2019? Not until after the 2020 elections? Well into 2021? Nobody really knows, but it is a rare financial pundit who doesn’t agree, “We are overdue for a recession, ...

There are many different forms of advertising that both B2B and B2C marketers can use to promote their brand, their products, or their services: print, media, digital, and so on. As a general trend, ...

Women earning leadership positions in this country is nearly impossible. If you add the word introvert to it as well, it may seem like your chances of becoming a leader are pretty bleak. However, I’m ...

Social media has become the go-to place for companies who want to make a connection with their customers. It’s where we engage with them, entertain them, hold contests, and basically make them fall in ...

The skills needed for leaders to lead in the future landscape include flexibility, agility, adaptability and the ability to inspire others. The increasing speed of digital transformation is putting ...

Workforces consist of people driven more by emotions than logic. How workers feel impacts their performance, wellness, and disability risk and the organization’s attraction and retention of employees, ...

You've put customer experience at the core of your contact center strategy, and you want to be sure that what you're doing is on the correct track? Here are five indicators that you must be aware of ...