Back in the 90s, the BPO landscape was vastly different from today. Businesses relied on landline phones, fax machines, and face-to-face interactions to manage their operations and connect with ...

In this role, you will engage in the market as an industry expert focused on helping us continue building our presence within Travel Operations. A key objective is to identify and evaluate ...

In a digital-first era, technology, process, and experience go hand-in-hand. Automating critical operations is a surefire way to improve productivity and enable employees to focus on more essential ...

In today’s rapidly evolving world, business agility is key for a business to succeed. In fact, building a robust customer experience is just as critical as operational efficiency. That’s where ...

The primary responsibility of a customer support executive is to address customer issues and resolve them in a timely manner. They need to perform front-facing duties like answering calls and ...

The COVID-19 pandemic and the new normal have radically transformed the travel and tourism industry’s customer experience. In terms of tailoring products, digital parity, and faster turnaround, ...

The case study explores the blended operations strategies implemented for a leading manufacturing company with a global presence. The strategies resulted in streamlined operations, achieving ...

The banking and finance industry faces many challenges due to tight margins and stringent regulations. Market changes, rising costs, and a shortage of skilled workers add to these challenges. EOSGlobe ...

With the evolving nature of the workplace, human resource management has become complex and dynamic. Organizations need to rethink talent and HR strategies as enhancing the workforce experience ...

Convert conversations into sales with our dedicated telesales agents. Our telemarketing team is skilled at crafting compelling sales scripts and proposals, handling objections with finesse, and ...

In today’s rapidly evolving world, agility is key for a business to succeed. That’s where EOSGlobe comes in. We recognize that building a solid customer experience is just as critical as operational ...

The constantly evolving regulatory frameworks and product innovation in the insurance sector necessitate insurers to continuously adapt and evolve with emerging trends. Along with this, data security ...