We offer an informal complaint resolution service to Washington state residents, and to consumers with complaints about businesses located in Washington state. Through this process, we contact ...

Department of Social and Health Services (DSHS) within local communities are responsible for receiving and investigating reports of suspected child abuse and neglect. Reports are received by ...

The Attorney General’s Office Consumer Protection Division provides information on a wide range of topics of interest to consumers, including identity theft, debt management, refund rights and scams ...

Office of the Attorney General PowerPoint – Open Public Meetings Act (PowerPoint / PDF) ...

The mission of the Criminal Justice Division (CRJ) is to work with and support its partners in the criminal justice community and to work towards creating safe communities. Under state law and the ...

A savvy consumer should be aware of some common misleading tactics used by car dealers. We see the tactics mentioned below as serious violations of the Washington State Consumer Protection Act and ...

Under state law RCW 62A.2-314, every used car sold by a dealer in Washington for a customer’s personal use has an "implied warranty of merchantability.” This means that the dealer promises the used ...

The legal process can be confusing and often intimidating for anyone. Unfortunately, the realities and results of military service can sometimes create additional barriers to accessing our justice ...

The men and women who bravely serve our country and put their lives on the line can face challenges returning to the workforce when they get home. The information provided below describes select ...

Cost to place a freeze How to request a freeze How to temporarily lift a freeze How to permanently remove a freeze How to change PIN ...

Consumers lose billions of dollars each year to fraud. People over age 50 are especially vulnerable and account for over half of all victims, according to a study conducted by AARP. People who commit ...

As we celebrate National Veterans and Military Families Month this November, the National Association of Attorneys General (NAAG) proudly supports the efforts of state and territory attorney general ...