In the latest G2 Fall 2024 Reports, SAP Customer Experience solutions earned 139 Leader positions across multiple market ...

SAP won 10 best-in-class distinctions in the POI 2024 Consumer Goods Enterprise Planning and Retail Execution Vendor Panorama ...

Construction productivity is stagnant, but AI promises to help the industry change that by streamlining processes and ...

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By focusing on loyalty program KPIs that directly impact the bottom line, loyalty managers can communicate their program's ...

Insurance industry convergence is growing as insurance companies work across industries to drive new sources of revenue.

Multimodal search uses AI and machine learning to understand and interpret multiple input modes—such as voice, images, and ...

A CRM migration to the cloud from an on-premise system is an opportunity to streamline operations, boost customer engagement, ...

Jenn’s an experienced writer, editor, and strategist, and is the Editor in Chief of The Future of Commerce + Customer Engagement, an industry award-winning site. She’s a contributor to some of the ...