Back in the 90s, the BPO landscape was vastly different from today. Businesses relied on landline phones, fax machines, and face-to-face interactions to manage their operations and connect with ...

India's BPO firms are currently riding the AI wave and they are turning potential disruption from the technology into ...

IT-BPM firms can now hire 36% more talent that they previously wouldn’t due to accent ... said accent neutralization technology is expected to have a “great impact” on the BPO industry as this will ...

In 2022, PE Investments in IT and BPM industry almost halved to US$ 12.3 billion as against US$ 23.4 in 2021. Direct employment in the IT services and BPO/ITeS segment was estimated to reach 5.4 ...

"WNS’ deep analytics expertise, holistic and adaptable methodology, processes and framework, client-bespoke solutions and ...

Authorities raided a Business Process Outsourcing (BPO) in Bagac, Bataan due to alleged labor trafficking, according to Saleema Refran’s report in 24 Oras on Thursday. The joint operation was ...

Vertex Global Services partners with MSME Business Forum India to offer BPO solutions to over 10,000 MSMEs in the next 3 years. The partnership aims to empower MSMEs with enhanced tools and resources ...

Nasdaq-listed information-technology services firm Cognizant has said close to 13,000 associates have returned to the company ...

Revenue in the Business Process Outsourcing market is projected to reach US$1.77bn in 2024. Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 7.32%, resulting in a market ...

“We are confident that the growth of the IT-BPM industry will continue and we have some aggressive growth targets in terms of employment and service exports revenue,” Ilagan said. The IBPAP expects ...