At his previous call center job, without an AI program, he answered at most 30 calls per eight-hour shift. Now, he gets through that many before lunchtime. He gets help from an AI “co-pilot,” an ...

The University's police department and its 911 call center receive re-accreditation from the nation's leading law enforcement ...

The Department of Immigration and Emigration apprehended 26 foreign nationals this morning, who have been allegedly engaged ...

In the wake of Philadelphia 76ers guard Tyrese Maxey reportedly calling out superstar center Joel Embiid for habitual tardiness during a recent team ...

The Center City District is looking ahead, with 32 new restaurants, 6 new retailers and 4 new services providers coming soon!

Businesses are turning to AI chatbots to deal with customer service. The new tech saves them money, but it's leaving a lot of ...

MANCHESTER, N.H. (AP) — A New Hampshire jury on Tuesday found a former leader at a youth detention center guilty of holding ...

An illegal migrant accused of shooting an Orthodox Jewish man on his way to a Chicago Synagogue used his cellphone to search ...

COLUMBUS, Ohio (WSYX) — COTA announced it will operate on its holiday schedule this Thursday for Thanksgiving. For the ...

A North Carolina county commission violated a citizen’s First Amendment rights when it banned him from speaking at meetings ...

The new Hallmark Christmas Experience begins Friday on the Crown Center Square. It is expected to attract 80,000 visitors.

Dozens of protesters gathered outside the center on Manhattan’s Upper West Side, holding signs that read “Abolish Birthright ...