Santee Cooper residential customer satisfaction remained strong in 2024 and, once again, topped the national average, ...

In a world where customer expectations are constantly evolving, businesses need advanced strategies to connect meaningfully ...

CNBC Select reviews State Farm homeowners insurance, looking at its coverage options, riders, availability, customer service ...

Insight Partners, a prominent venture capital firm, advises companies to take a "crawl, walk, run" approach to incorporating ...

AI-driven analytics can help contact centres identify trends and patterns in customer behaviour, enabling them to tailor ...

Our latest survey conducted in 2024 updates the dataset and offers fresh insights into the open source ecosystem. We hope these datasets inform some of the most pressing questions about open source ...

A2Dominion turned around tenant satisfaction ratings in a matter of months. Grainne Cuffe spent a morning with a lead ...

The value of AI is not in replacing jobs, but in doing the jobs that enhance the ears, the eyes, and the ‘voice’ of the ...

If your travels take you through this California airport, make sure you explore and take advantage of the great amenities to ...

If you want the cheapest dental coverage, consider DentaQuest. You'll pay $16 per month on average for coverage. Humana also scored second in a recent J.D. Power Survey that measured customer ...

The survey is available online or you can also go to Weymouth’s libraries and get support to fill out the survey using the library’s computers. Look out for posters at these and other locations. For ...