Businesses have been urged to boost their customer experience functions by adapting new technologies, such as Generative AI, ...

CustomerExperience –Mobile-first customer experience company Airship today announced the winners of the 2024 Airship Altitude Awards. Asda, bol, CIMB Singapore, Sally Beauty Holdings and The Vitamin ...

In the pharmaceutical industry, improving the customer experience has become the goal, but it's time to look at it in a new ...

One of the most notable trends in insurance today is the shift from reactive to proactive care. Wellness and prevention have ...

What makes an event truly memorable for business leaders seeking innovation and transformation? Attendees at Lenovo’s Tech ...

The retail industry is undergoing rapid transformation, and the upcoming Digital Retail Africa 2025 is set to prepare businesses for the challenges and opportunities ahead. Taking place on 30 January ...

In a crowded marketplace, businesses must find creative ways to connect with a broader audience. One of the most powerful ...

Prudential on Nov 19 launched its global Artificial Intelligence (AI) Lab in Singapore, strengthening its commitment to ...

Sinch’s integration with SAP Emarsys offers a flexible solution that allows brands to tailor messaging to each customer’s ...

The subscription economy thrives not on the quantity of its subscribers but on the quality of their engagement. In the words of Stephen Covey, the focus is not just on time spent but on how it’s ...

Join Safaricom's 90-day 'Wai Ndai' Challenge and win exciting rewards! Compete in fun games to win daily cash prizes totaling ...