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Kathleen Walch covers AI, ML, and big data best practices. Many companies are turning to AI to help with a variety of customer service operations to provide ... [+] faster response times to ...
Amazon’s prowess in AI, not just in contact centers but in all things data, should give it a unique opportunity to deliver more AI, faster than a pure play that typically needs to partner in this area ...
Risk Disclosure: Trading in financial instruments and/or cryptocurrencies involves high risks including the risk of losing some, or all, of your investment amount, and may not be suitable for all ...
Commissions do not affect our editors' opinions or evaluations. A customer data platform (CDP) collects data from online and off-line sources and standardizes it to create comprehensive customer ...