More interaction with the visually impaired can help correct the public's misconceptions, says Guide Dogs Singapore. Read ...

The problem for Ola Electric is deeper than the customer complaints, the company’s sales are also slipping and competition is ...

TotalEnergies has reaffirmed its dedication to delivering high-quality services to customers throughout the country as it marked the Africa Customer Service Week.

All Division of Motor Vehicles locations in New Hampshire will be closed on Monday because of employee training, officials ...

SINGAPORE - UOB employees can transition into new roles within the bank under a new programme that was launched on Oct 11.

Poor customer satisfaction isn’t a problem that can be handled by customer experience or customer service departments alone.

DEL has opened a new customer centre in Witney, Oxfordshire. The company is the tail lift brand of Hiab and hopes to improve ...

He joins from DHL Supply Chain, where he worked as business development director for ecommerce and retail business unity.

Establishing any culture comes with challenges and setting up a customer experience culture is no exception. The challenges ...

AI agents are autonomous programs that perform tasks, make decisions, and interact with environments with little human input, ...

EThekwini Municipality's Customer Service Week highlights efforts to enhance service delivery, with officials acknowledging ...

Enterprise resource planning (ERP) and customer relationship management (CRM) systems have become key pillars in most medium ...