The top e-commerce trends for 2025 include AI-driven personalization, social shopping, sustainability, and voice commerce.

By Guray Ozturk,Head of BFSI and Digital, APAC, Infobip TRADITIONALLY, shopping assistants are associated with luxury brands, ...

Survey by Kapture CX reveals top frustrations in online shopping, urging brands to embrace hybrid AI-human customer service ...

Netflix can make a good guess about your next binge. Spotify knows which artist’s new music will motivate you to put your ...

With predictions that 95% of all purchases will be made online by 2040, AI shopping assistants have become essential in helping brands stay ahead of this trend and enhance customer satisfaction. With ...