IVR testing is a critical part of ensuring your system performs as it should. Automated testing is ideal, so long as it is ...

IVR pricing gets more complex as your needs get more advanced. Here’s how to avoid being blindsided by rising IVR costs.

The ability to bypass the IVR menu to speak with a live agent is often available when a caller’s request is difficult to understand or uncommon. While standard call flow templates are available from ...

Cloud-based phone systems often include advanced features such as interactive voice response (IVR), call queues and other routing tools. VoIP uses the internet to transmit real-time audio between ...

Amy Nichol Smith spent more than 20 years working as a journalist for TV and newspapers before transitioning to software and hardware product reviews for consumers and small businesses. She has ...

An earnings call is a conference call between the management of a public company, analysts, investors, and the media to discuss the company’s financial results during a given reporting period ...

1 Day IVR.PRC 0.73% DJIA 0.01% Russell 2K -0.57% Real Estate/Construction -1.65% ...

Invesco Mortgage Capital Laps the Stock Market: Here's Why The latest trading session saw Invesco Mortgage Capital (NYSE: IVR) ending at $9.01, denoting a +1.46% adjustment from its last day's close.

The latest trading session saw Invesco Mortgage Capital (IVR) ending at $9.11, denoting a +0.05% adjustment from its last day's close. This change outpaced the S&P 500's 0.03% gain on the day.