IVR testing is a critical part of ensuring your system performs as it should. Automated testing is ideal, so long as it is ...

IVR pricing gets more complex as your needs get more advanced. Here’s how to avoid being blindsided by rising IVR costs.

An earnings call is a conference call between the management of a public company, analysts, investors, and the media to discuss the company’s financial results during a given reporting period ...

For instance, implementing an advanced Interactive Voice Response (IVR) system can help in managing call flow and reducing the burden on agents by allowing customers to self-serve for simple ...

Call options help reduce the maximum loss that an investment may incur, unlike stocks, where the entire value of the investment may be lost if the stock price drops to zero. When you buy a call ...

There's no doubt that money can be made by owning shares of unprofitable businesses. For example, biotech and mining ...

The latest trading session saw Invesco Mortgage Capital (IVR) ending at $9.11, denoting a +0.05% adjustment from its last day's close. This change outpaced the S&P 500's 0.03% gain on the day.

An open source Java application developed in order to aid call center agents in keeping track of their orders and orders per hour to meet their quotas effectively.