“For over a year at Georgetown Hyundai, Syntheia has managed our inbound calls, providing 24/7 support and ensuring we never ...

The FTC explains that it was able to overcome this by amending the Telemarketing Sales Rule (“the Rule”) to add “tech support ...

AI voice agents are an integral part of today's automated phone communication, enabling businesses to process thousands of ...

The Federal Trade Commission (FTC) will now be going after more scammers after it closed a significant loophole in ...

The Federal Trade Commission (FTC) can now go after scammers posing as tech support providers even if it's the consumer who called them up. It has just approved amendments to its Telemarketing Sales ...

Ukraine's military said Thursday an air raid alert had been declared across the country, reporting inbound missiles targeting ...

An estimated 70% of the slots were set aside for psychiatry or primary care. Other industry news is about Black doctors, UnitedHealth’s Medicare Advantage ratings, telehealth, at-home care, and more.

NICE (Nasdaq: NICE) today announced that AUSIEX has implemented the NICE CXone cloud-native contact center platform to enhance its operational capabilities and customer engagement strategies. AUSIEX ...

With a transformative shift in government support for Bitcoin underway, investor interest is rising rapidly; we are receiving ...