Syntheia Enhances Inbound Customer Calls with AI-Powered Virtual Assistants, Positively Impacts Sales and Customer Satisfaction ...

The FTC confirmed that it’s on the hunt for scammers after it managed to shut a leading flaw in the law. The leading ...

For many businesses, call or contact centers operate as the hub of their customer communications. Call center agents take inbound calls from people who need help, working to improve customer ...

The Federal Trade Commission (FTC) will now be going after more scammers after it closed a significant loophole in ...

Hi, we're a team of expert developers with over extensive years of experience building innovative software solutions that drive business growth. As dedicated professionals, we treat our clients' ...

Hello, welcome to my profile! I have been coding for almost a decade. I am very passionate about my work and have accomplished learning some languages: C++, Python, JS, C, C#, Assembly, Html/CSS, TS, ...

The FTC explains that it was able to overcome this by amending the Telemarketing Sales Rule (“the Rule”) to add “tech support ...

Call center software not only helps you elevate your customer service and support standards but also reduces friction along the way. Whether you’re handling inbound inquiries or managing ...

Amazon is overhauling its inbound fulfillment processes for inventory entering its logistics network, CEO Andy Jassy said on a Q3 earnings call Thursday. The e-commerce giant has "made hundreds of ...

Please note that GRA interns are responsible to obtain any travel documents required by their host country (including work permits and visas). For inbound students, the host supervisors at Concordia ...