Sixty percent of Gen Z craves the speed and convenience of AI-powered customer service, but still prefer human interaction ...

We aim to build confidence in the safety and reliability of payment service providers’ services while protecting end users from specific risks. We’re taking steps to better understand the impacts of ...

A new survey reports that 38 percent of Gen Z retail workers witnessed workplace violence against a coworker within the past five years, compared to 13 percent of Baby Boomers, 20 percent of Gen X ...

Retail Jeweller’s annual Sustainability Special edition will return in 2025, in association with the Betts Group, and we have put together a short survey to gather the views of retailers across the UK ...

As we look to the future of Canadian retail, perhaps it’s time to stop chasing the next big disruption and instead focus on the timeless principle of understanding and adapting to customer value—and ...

Escalent recognizes six retail electric providers (REPs) as 2024 Most Trusted Brands among Texas REPs ...

The City of Windsor and the Roseland Golf and Curling Club Board of Directors are looking to hear customer service experiences at Roseland and Little River Golf Courses.

The findings arrive at a time when European policymakers are working to encourage greater retail participation in capital markets Cboe Global Markets, the leading global derivatives and securities ...

you want to know that you can actually speak to customer service. This is probably the most common, and easiest, way to look for answers to common queries, such as those about Amazon’s return ...

BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with businesses, brands and charities.

AI-Agents-Market The AI Agents Market is poised for rapid growth, driven by the increasing need for personalized and efficient customer interactions across sectors AUSTIN, TX, UNITED STATES, November ...

WARC has released the 2025 Marketer`s Toolkit which is based on WARC`s proprietary GEISTE trends research. This research ...