Sixty percent of Gen Z craves the speed and convenience of AI-powered customer service, but still prefer human interaction ...

Escalent recognizes six retail electric providers (REPs) as 2024 Most Trusted Brands among Texas REPs ...

At 03:20 ET (07:20 GMT), the US... European stocks higher; euro zone retail sales, BMW deliveries in focus By Investing.com - Apr 11, 2023 1 By Peter Nurse Investing.com - European stock markets ...

This way, customers can quickly find what they’re looking for, which increases sales. AI in retail also helps merchants improve customer service. AI chatbots answer questions instantly and guide ...

Q24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career. Racism refers to any expression of prejudice, discrimination, ...

The retail employee of 2025 is part tech wizard, part customer service guru. As AI handles routine tasks, retail workers are evolving into experience orchestrators armed with digital tools and ...

The 2024 Public Service Employee Survey (PSES) has launched. Over the next two weeks you will receive an email invitation to complete the survey. This is a unique opportunity to share your feedback ...

Chancellor Rachel Reeves is set to present her first budget tomorrow and much of retail is hoping, amongst other things, that business rates reform features on her list of changes. Here’s what ...

Retail sales volumes fell at a modest pace in October, after slight growth last month, according to the latest CBI Distributive Trades Survey. Some firms noted consumers were holding back on their ...

Once you have collected feedback, the next step is to analyze the data to identify trends, patterns, and areas for improvement. Whether it’s improving customer service or refining a product feature, ...

The National Park Service is getting into the Halloween mood by challenging park goers to use their fun pumpkin carving templates. A pumpkin with a bear carved into it. / National Park Service It ...