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Zoom launches Zoom Phone in India, offering a cloud-based phone solution with AI-driven features, supporting businesses with ...

Enabling a digital channel without properly designed backend processes can harm CX, writes Telviva's Kelvin Brown.

Customers are not forced to endure a customer experience that is characterised by clutter or unnecessary friction, says ...

To explore these trends further, Minu Sirsalewala, Executive Editor, Dataquest spoke with Vishal Rally, Senior Vice-President ...

With the development of technologies, the demand for cloud services is growing all over the world, and Armenia is playing its ...

Global comms tech provider unveils suite of offerings based on MXIE platform designed to drive efficiency, productivity and operational technology security, and improve worker safety.

(Bloomberg) -- With markets keen for details on China’s efforts to revive economic growth and end its housing slump, here are ...

The Dow Jones Industrial Average (^DJI) catapulted into positive territory on Friday, closing the session 0.97% higher as ...