Len Starnes argues that the technology and incentives are already present to move it into the virtual arena. There can hardly be a pharma brand team on the planet that does not include medical ...

Businesses looking to enhance customer service and optimize their operations have seen a significant change with the advent of virtual call center software. This type of software has become a ...

Pharma has much to gain from leveraging components of a virtual business model, especially as an innovative way to work with experts and partners at the right moments throughout the product lifecycle.

Analysis of the key themes driving M&A activity reveals that virtual care accounted for seven pharmaceutical deals announced in Q3 2024, worth a total value of $125m. The $125m acquisition of SRx ...

A Pittsburgh health center in the Hill District neighborhood was met with an unwelcome surprise that led to serious damages ...

The Sioux Falls, South Dakota–based center has been in the works since 2021. A $350 million gift from Denny ...

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With the growth they have seen in virtual care needs, they needed a hub. On Nov. 19, the Sanford’s Virtual Care Center in Sioux ... sophisticated than video call,” Berry said.

AI in call centers isn't just the future — it's now. Learn how it's shaping customer interactions with predictive and conversational tech. AI and machine learning are coming of age, and 2025 is ...

How to Write a Call Center Business Plan in 7 Steps Your email has been sent Get step by step guidance on the unique elements required for a call center business plan, including hiring ...