“A cybersecurity mesh is a platform that provides centralized management and visibility across a vast ecosystem of solutions, ...

AIoE introduces AI-driven automation, in which people may be part of the loop but AI systems make decisions independently or ...

Joel Keller spent more than a decade in IT before becoming a full-time journalist. He has written for The New York Times, ...

From South Carolina to New York and beyond, states, cities and counties are vastly improving contact center experiences with ...

Some of the federal funding initiatives include the $42.45 billion Broadband Equity, Access and Deployment grant program — ...

As employees embrace generative AI platforms, IT professionals must find ways to ensure that sensitive data isn’t being ...

When state or local governments must scale or deploy a data center quickly and flexibly, many look to modular data center solutions. Modular data centers are prefabricated or containerized data ...

All of these AI use cases may draw upon cloud’s capabilities to thread together multiple channels from various inputs. And ...

Modernizing contact centers is crucial for effective emergency response. By integrating AI, securing data, ensuring constant ...