Also, Magnit’s launch of Magnit Platform, Talkdesk’s new AI Rewriter and AI Translator, and Logitech launches a Copilot compatible keyboard and a Microsoft Teams certified headset.
Beyond the hype around AI, it’s just a technology that, like any other, can be used in many ways. Thinking about AI as a tool is useful when considering how it should be utilized in your organization.
Today, Salesforce announced new AI agent features in Slack – i.e., Salesforce Agentforce is available within Slack – and that a new ‘Salesforce channel’ in Slack will connect Salesforce CRM records to ...
For example, it’s not uncommon for an airline to send an SMS with a link to a boarding pass, but why not just send the boarding pass? It’s because SMS doesn’t support the rich formatting needed to ...
The Sprinklr Unified Customer Experience Management (Unified-CXM) platform delivers all of the functions listed above – with varying degrees of completeness – as well as marketing campaign and content ...