The yearly fray of Black Friday consumerism is upon us. Yet, as I’ve been covering monitor deals in the days leading up to the post-turkey blitz, I’ve gotta say… this year’s deals are especially ...
By 2025, it is estimated that four in five customer service teams will use generative AI to improve productivity and customer experiences, and it could likely add up to US$4.4 trillion ($5.9 trillion) ...
The rise of AI-powered tools has ushered in a new era of productivity. By 2025, it is estimated that 80 per cent of customer service teams will use generative AI to improve productivity and customer ...