Our list shows how AI touches every part of the customer journey, starting from a personalized Amazon homepage to a package sorted by a robot, all the way to the delivery driver dropping it off. Well ...

Forget passwords. If you want strong online security, you need to be using multi-factor authentication wherever you can. Here ...

My last 'Buy' view on Amazon has been playing out well so far, as it has outperformed the S&P 500. See why I continue to rate ...

SINGAPORE: Tech firms Amazon and Grab have one thing in common: They will both return to a five-day work week in office. Grab’s policy will take effect next month, while Amazon’s is set to ...

If you have ever wondered what we buy for ourselves on Amazon, you've come to the right ... to use them A simple way to automate your entire home Make perfectly cooked rice every time A hair ...

ASAPP, a provider of contact center AI software, has integrated Amazon Bedrock into its customer ... voice and chat that automates nearly all the work of Tier 1 agents. GenerativeAgent was built ...

Advanced language, emotional recognition, and generative AI tools have made work more demanding for BPO workers ... He says his volume of calls has increased under the AI’s watch. At his previous call ...

With a Fire TV interface, Alexa voice control, and a camera for video calls and home monitoring, the Echo Show 21 is Amazon's largest smart display and all-in-one home hub.

NORTH MYRTLE BEACH — Amazon opened a same-day delivery facility in North Myrtle Beach this month that will make shopping more convenient for local customers. The 165,000-square-foot center is ...