US PRESIDENT-ELECT Donald J. Trump’s protectionist policies could spell trouble for the Philippines’ business process outsourcing (BPO) sector, economists warned. GlobalSource Country Analysts Diwa C.

India's BPO firms are currently riding the AI wave and they are turning potential disruption from the technology into ...

The IT-BPM industry and traditional office sectors were key drivers of this momentum. The former accounts for 55 percent (or ...

IT-BPM firms can now hire 36% more talent that they previously ... said accent neutralization technology is expected to have a “great impact” on the BPO industry as this will increase productivity, ...