A service blueprint expands on a customer journey map. It details every interaction a customer has with an organization during their lifecycle. This blueprint goes deeper and examines all supporting ...

Representative Nancy Pelosi, Democrat of California, underwent hip replacement surgery today following a tumble she took while on an official trip to Luxembourg Friday. While details were scant ...

Of course, there’s a small catch. Though it wasn’t a very pricey repair, Samsung is sweetening the deal with Care+ by adding “Zero Dollar Screen Repairs” starting in January. This new perk ...

Rep. Nancy Pelosi (D-Calif.) had a hip replacement after sustaining an injury while traveling earlier this week, according to a statement from her office. “Earlier this morning, Speaker Emerita Pelosi ...

The most interesting club in the Premier League trio after the Barca man is Liverpool, given he could be a like-for-like replacement for Mohamed Salah, whose future remains up in the air ...

Former House Speaker Nancy Pelosi underwent a successful hip replacement surgery after she was injured on a congressional delegation trip in Luxembourg. NBC News' Gary Grumbach reports on how ...