Lyriko improves customer engagement with AI by leveraging CRM interactions and enriched data. A suite of modules that enables improved customer engagement using artificial intelligence ...

In a world where customer expectations are constantly evolving, businesses need advanced strategies to connect meaningfully ...

A New Platform Converts Customer Feedback into a Competitive Marketing Edge While companies pour resources into creating ...

“The company’s AI agents are now fully compatible with Meta’s tools, ensuring that businesses can leverage these powerful solutions for improved customer engagement.” ...

Improving the sales rep experience Oskar ... data can help pharma know stakeholder preferences and tailor their customer engagement in a personalised way, allowing messages to be more relevant ...

FinTech Magazine looks at how generative AI and machine learning are transforming financial services as we head into ...

Ozontel’s new CXi Switch aims to solve instant communication needs for businesses. A plug-and-play solution, it integrates ...

Vishal Mignali, Africa Sales Director at Exotel   Businesses have been urged to boost their customer experience functions by ...

With these initiatives, retailers increase foot traffic and revenue and also gain a higher sustainability footprint.