In a world where customer expectations are constantly evolving, businesses need advanced strategies to connect meaningfully ...

“The company’s AI agents are now fully compatible with Meta’s tools, ensuring that businesses can leverage these powerful solutions for improved customer engagement.” ...

Ozontel’s new CXi Switch aims to solve instant communication needs for businesses. A plug-and-play solution, it integrates ...

Vishal Mignali, Africa Sales Director at Exotel   Businesses have been urged to boost their customer experience functions by ...

Lyriko improves customer engagement with AI by leveraging CRM interactions and enriched data. A suite of modules that enables improved customer engagement using artificial intelligence ...

FinTech Magazine looks at how generative AI and machine learning are transforming financial services as we head into ...

But there are several more reasons why you should prioritize customer engagement, and why you should work with an app engagement company that provides everything you need in one single platform. App ...

Creating a comprehensive marketing strategy is essential for your business’s success. Begin with search engine optimisation to enhance your online presence. By refining your website’s content and ...

Solution Consulting Senior Manager at OpenText Africa, Thabiso Hlatshwayo, reveals how OpenText enables South African ...

For startups, time is money – and AI texting is the key to converting leads faster than ever. Leveraging technology has ...