AI-powered customer engagement platform ChatGenie launched a proprietary multi-AI agent framework to enhance customer ...

Ekanem further explained that to go ‘above and beyond’ means to be empowered. As a team lead, she ensures that her personnel ...

Imagine captivating your audience and leaving a lasting impression every time you speak publicly. Insights from a Founder & ...

So marketers must understand the entire customer journey – from the first engagement to the last to see how AI can improve it ...

Businesses have been urged to boost their customer experience functions by adapting new technologies, such as Generative AI, ...

Enhance your website's functionality with AI voice agents. Learn how to integrate, customize, and deploy for improved user ...

The UK Internet Service Providers Association (ISPA) has tonight revealed the winners of their 26th annual 2024 internet industry and broadband awards, which am ...

The ISPA Awards are the annual event where industry recognise the achievements of their peers. This evening, the 2024 awards took place at Raffles London at The Owo. This is the twenty-sixth year of ...

Most pharmaceutical brands recognize the value of reaching healthcare providers (HCPs) with personalized messaging. Progressing a target HCP from awareness to conversion and patient advocacy requires ...

Mobile-first customer experience company Airship today announced the winners of the 2024 Airship Altitude Awards. Asda, bol, CIMB Singapore, Sally Beauty Holdings and The Vitamin Shoppe each won their ...

Romania, the local subsidiary of German cosmetics retailer dm, closed its financial year 2023-2024 on September 30, posting a ...