With remote work becoming the new norm and businesses needing flexible, cost-effective solutions to keep their teams connected, VoIP softphones are stepping up to the plate. But what is a softphone, ...

This is an unsupported, pre-release version. This software requires Switchvox 7.9+. Sangoma recommends that you do not download/install this unless directed to by ...

No one likes choppy audio or dropped calls. Use these simple VoIP troubleshooting tactics for crystal clear internet calls ...

The Washington Pattern Instructions (WPI) Committee is pleased to announce that the state’s pattern jury instructions are available to the public on a free web-site. This free public access is ...

Why settle for an ancient, analog PBX? The best voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price.

All of the call center platforms on this list include call routing, analytics, softphone functionality, call recording and a range of integrations. The table below outlines some of the most ...

Here are 10 of the most highly-regarded conference phones to choose from, whatever size or style of business you operate.

Natalie Cusson is a small business owner with over 15 years experience in the creative arts. She's worked on ad campaigns for many trusted brands such as Nike, Subaru, Polaris, Red Bull and ...

Amy Nichol Smith spent more than 20 years working as a journalist for TV and newspapers before transitioning to software and hardware product reviews for consumers and small businesses. She has ...

If you're interested in a technology-first vendor that strives to regularly innovate, particularly if you're planning to deploy softphones as your main clients, this low-cost solution might be ...

Pop superstar Taylor Swift gave her fans special instructions for Election Day. "So what is today? Tuesday. What is it everyone is supposed to do today? Oh yeah, gotta go vote today," Swift said ...