Dealing with difficult or angry customers can be one of the most challenging aspects of supervisory skills. However, it is also an opportunity to show empathy, professionalism, and problem-solving ...

When customers are fuming over delays, your response can turn the tide. To diffuse their frustration effectively: - Acknowledge the issue and apologize sincerely, showing empathy for their ...

A Southern baker’s not-so-sweet experience with an angry customer has garnered sympathy across the internet. Earlier this month, Gregory Mason, who owns Treat Yo’ Self Bakery in Wilson ...

In total, the storm knocked out service to around 5.5 million customers. Helene's winds, rain and storm surge killed over 100 people, according to a Reuters tally of state and local officials.

It means more than two million workers will be able to keep hold of an estimated £200m a year that is paid by customers in tips, gratuities and service charges. It has been around eight years in ...

Welcome to remote, part-time, freelance, and flexible customer service jobs! Customer service professionals serve as the direct point of contact for customers ...

There are occasional minor issues, but overall, Amazon.com excels in nearly every area important to consumers, including price competitiveness, delivery and returns, customer support, financing ...

Take your business to the next level with a strong customer care practice.

From the blissfully ignorant months before the pandemic to Brat Summer, here are the greatest songs that moved culture, ...

Unilever has halted production of the spread, the company told the Grocer, to the dismay of customers. "My last jar is almost empty, and I'm not sure I can handle my favourite snack being ...