Taco Bell is leaning into technology to improve the speed and efficiency of its drive-thrus and schedule shifts. Taco Bell’s ...

The magazine found that chains like Chick-fil-A ranked high for customer service, earning a 95% rating in the segment.

The restaurant chain is continuing to expand its drive-thru voice AI network, which is now in place at 300 U.S. locations, according to Yum CFO Chris Turner. Taco Bell has processed more than 2 ...

Taco Bell (YUM) is tapping into nostalgia with the return of some classic menu items, hoping to rekindle the magic for ...

It's one thing to get your food quickly in a restaurant drive-thru but it's another thing to receive what you ordered with ...

The fast-food chain operator, which also owns KFC and Pizza Hut, is pushing aggressively to bring artificial intelligence ...

As Yum! Brands CEO David Gibbs pointed out Tuesday, the U.S. quick-service industry has slogged through negative traffic for ...

“They ALWAYS forget about you when they do that. I HATE when they ask me to pull up,” one person wrote. “Most the time I pull around wait 10/ 20 mins and something is still wrong,” another echoed. One ...

Taco Bell’s Decades Menu brings back fan-favorites like the ‘60s Tostada and ‘00s Caramel Apple Empanada. Discover these nostalgic classics, available for a limited time.

Discussing Q3 earnings, CFO Chris Turner also said the technology is helping to reduce churn and should be easily scalable ...