These United Airlines passengers got hit with an unexpected $4,000 bill as their child's second birthday fell during thier ...

What happens when two friends' Carnival Cruise Line vacation is ruined after one was denied boarding? Will they get a refund?

Here's a startling tale of a bank's mishandling of a credit card dispute. Why was this customer hit with a $16,544 reversal ...

Getting denied boarding your cruise is probably one of the worst ways to celebrate your birthday. Just ask this Carnival Cruise Line passenger.

If you arrive in a foreign country without a valid passport in your hand, you’re going back home. That’s guaranteed. But sometimes, that’s not all that happens, unfortunately. Here’s how a simple ...