Returns - Kohl's
Items purchased from a gift registry may be returned up to 365 days after purchase date with gift receipt or original receipt. The above restrictions still apply. Returns may be subject to a third-party verification process and system approval. Your ID information and return transaction history may be collected and entered into our processor ...
Returning a Kohls.com Purchase
Items purchased on Kohls.com can be returned at any Kohl’s store or by mail. Bring your item (s) and packing slip to the store. To print your packing slip, click here. Print your packing slip, click here. Place the item (s) carefully inside a box, along with the completed return form. Include tags for all items. Items should not be worn or used.
Tracking Online Orders - Kohl's
With FedEx SmartPost, the delivery is started with FedEx and handed off to USPS to complete the delivery by your local post office. Track Your FedEx Shipments Here. Get more details on FedEx shipments sent to your phone using FedEx Delivery Manager. FedEx Same Day shipments are tracked using a separate website.
Customer Service - Kohl's
Welcome to the cs.kohls.com support site home page.
Buy Online, Free Store Pickup - Kohl's
How to Place a Buy Online, Free Store Pickup Order. On the product page, you must choose the “FREE Store Pickup Today” option prior to selecting the “Add to Cart” button. Be sure to choose any color or size option prior to selecting the FREE Store Pickup option. You can view the availability at other store locations by clicking “check ...
Shipping Methods - Kohl's
AK/HI Delivery**. Within 10-15 business days. PO Box Delivery. Within 10-15 business days. Freight Shipping. Within 7-14 business days. *Unless otherwise noted in the shopping cart. **Orders placed to APO/FPO, Alaska and Hawaii will be shipped via our Standard Ground service only. Upgraded delivery is not available for these destinations.
Canceling or Changing My Kohls.com Order
While signed into your Kohls.com shopping profile, click View Recent Orders. Find the order you wish to cancel from the list of recent orders and click “Manage Order”. Click “Cancel Order”. Verify the order has been canceled. When viewing your recent orders, the status should now show as “Canceled” if your order has been ...
Kohls.com Shipping Costs
Free. $9.95. $14.95. **** Orders placed by 1:00PM (local time) will be delivered by 8:00PM. ** 1 Day and 2 Day shipping is not available on all items listed on Kohls.com. * Shipping charges are calculated after all coupons are applied and prior to tax being added.
Find Answers - Kohl's
How can I track my order? You can check the status of your package once it’s in transit. Using the link provided via email, you can sign up for text notifications for delivery updates. You can select alerts when your order ships, when it’s expected to arrive and when it is finally delivered. Can I cancel my order?
Create a New Account - Kohl's
Welcome to the cs.kohls.com support site utils/create_account page.